February 27, 2017
Posted by Dora Bellagamba

Employee Appreciation Night

(Freehold, NJ) Every year Concorde Worldwide hosts an employee appreciation night recognizing and honoring an Employee of the Year. The Employee Appreciation Dinner was held at the Battleground Country Club, Manalapan, NJ. Mitch Krauss, Dispatcher, was presented with the award. 

Mitch has been a Dispatcher at Concorde Worldwide for three years. Since he works the third shift alone for several hours, he knows how challenging the position can be. However, he fills multiple roles while still handling his dispatch responsibilities. Mitch becomes the reservationist when calls come in for local trips or international farm-outs. He has to ensure that all trips get covered, the chauffeur arrives early and is in the proper area. As a result, he knows how to assess and figure out the logistics when dealing with very tough situations.

Under those circumstances, Mitch remains calm under pressure. Dispatch Supervisor, Maddy Noguera states, “His professionalism and mild manner with clients does not go unnoticed.” She also adds, “It is a pleasure working with someone who cares the way he does about our employees, passengers and the company.”

The Award Program

The Employee of the Year program began in 2005. The executive team along with department managers and supervisors carefully review all employee performance throughout the year. They look for certain qualities and characteristics that make up Employee of the Year.  For example, dependability, excellent customer service skills, and willing to take on difficult tasks. Individuals must have ability to problem-solve, manage their time, and get projects done accurately and effectively. After careful consideration, Mitch was the candidate that met and exceeded all the criteria mentioned.

In addition to receiving a plaque, Concorde Worldwide will arrange a two-night stay in New York City or Philadelphia. Concorde Worldwide will include chauffeured transportation and dinner for  two. 

About Concorde Worldwide

Since 1984, Concorde Worldwide’s approach to every trip is to execute it perfectly to exceed our client’s expectations of reliability, quality, safety and professionalism. Concorde continues to provide ground transportation for the individual and corporate traveler anywhere in the world. Services include airport transportation, large group movements, weddings, proms, special occasions and sporting events.

If you are interested in more information about employment at Concorde view the link or call please call 732.577.0023.

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