Confirmations / Trip Alerts
Reservation Confirmation is emailed to the client once the trip is placed and confirmed in our reservation system. A second confirmation is sent 24 hours prior to the scheduled pickup time and includes: Reservation #, account / passenger name, pickup date / time, pickup and drop off location, etc. We ask that our clients review all the information for the utmost accuracy.
Trip Alerts is a highly sophisticated software program that provides detailed notifications of your chauffeur’s status in real-time. Clients can request to receive all alerts or only the ones they want!
Trip Alert Options
- Chauffeur is dispatched
- Chauffeur on location
- Client on board
- The ride is over
Concorde is continually discovering ways to make our client’s travel more convenient, simplified and memorable. To “opt-in” and activate Trip Alerts, call 732.577.0023 or send an email to firstname.lastname@example.org. Select the alert options from the above list and request the method in which to receive them: Email, text message or both and it will be incorporated into your passenger profile. If sending to a cell number, the phone carrier name must be included.
Alerts can also be sent to an associate or family member to reassure them the vehicle is on location, the passenger is in the car, has been dropped off or the trip is over. We provide the ultimate in security and peace of mind 24/7/365.